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We are proud of the Charis Shop: our unique one-stop shop where you can help resolve some of the most immediate needs of your most vulnerable customers.
Having listened to charities, local authorities and housing associations we understood the need to provide a service that would enable you to provide emergency help to your customers.
For instance, to allow a struggling parent to buy food or to top up their pre-payment meter so the children can have a shower before bed-time. Or to help the care leaver who is in their first home who doesn’t have a fridge or washing machine.
This is where Charis Shop steps in.
We provide a range of products that are needed in a crisis, and the process to access them is as simple as 1-2-3.
The starting point is for your organisation to register as a member of the Charis Shop and to transfer some initial funds. This will ensure that when emergency help is needed it can be drawn down immediately so you can access the services and products you need, when you need them.
You select who has the authority to draw down from this money, and determine the value. Whether cash payments, top-ups for a prepayment meter or arranging new household appliances, every pound that is spent is traceable and can only be accessed by those who you trust.
When help is needed we contact your customers within minutes to allow them to collect credit at their local outlet. Or if arranging a household appliance our friendly Peterborough-based team will be in touch within a few hours to organise delivery.