Have you been impacted by COVID-19?
We understand that some customer maybe finding it harder to manage their energy bills as a result of COVID-19. If you’re struggling or think your bill isn’t right, please contact your energy supplier directly.
E.ON Energy – Visit www.eonenergy.com/help/extra-help or call 0333 202 4461
EDF Energy – Visit www.edfenergy.com/for-home/help-support/help-centre or call 0333 009 6992
npower – Visit www.npower.com/help-and-support/extra-support/ or call 0800 073 3000
E.ON Next – Visit www.eonnext.com/help or call 0808 501 5200 or email firstname.lastname@example.org
The best way to stay in touch with your energy supplier and keep up to date with your energy usage is to create an online account. You can do this on your energy suppliers website.
We’re working with the above suppliers to help vulnerable customers who are in debt. Complete an application online with us today by registering on https://forms.lets-talk.online/Login and one of our assessors will be in touch.
If your supplier isn’t listed above then, currently we don’t work with them. However, you can keep checking our funds on www.charisgrants.com/individuals/#schemes-open to see if funding becomes available. You can also visit their website directly for advice.
For the latest government financial support advice please visit – www.gov.uk/coronavirus/worker-support?priority-taxon=774cee22-d896-44c1-a611-e3109cce8eae
Alternatively, anyone can get free advice from the below organisations;
Citizens Advice – www.citizensadvice.org.uk/about-us/contact-us/contact-us/contact-us/
StepChange Debt Charity – Freephone 0800 138 1111 or www.stepchange.org/contact-us.aspx
Turn2Us National Charity – www.turn2us.org.uk/Support-Us
National Debt Line – Freephone 0808 808 4000 or nationaldebtline.co.uk
Advice UK – Freephone 0300 777 0107 or adviceuk.org.uk
Payplan – Freephone 0800 280 2816 or payplan.co.uk