Please Rotate Your Device
From day one it was clear that many suppliers – both small and large – were struggling to:
Suppliers were looking for key partners who could help them navigate and interpret the nuances of government policy and meet regulatory requirements whilst ensuring the delivery of the programme was commercially sound.
Our relationships with some of the largest energy companies have stretched back over many years and we are proud to be the ‘go to’ trusted partner. On a practical level we have helped shape how WHD projects and funds are delivered and have exceeded all regulatory targets, but I believe it’s our ability to absolutely understand the vulnerability of the end client base and our empathetic and compassionate approach that sets us apart.
We worked with the FBF to create a scheme to help vulnerable customers get access to energy and prevent self-disconnection.
With customer debt spiralling out of control, we supported npower in finding a sustainable way to support its customers.