Frequently Asked Questions

Who does Charis work with?

Charis works with the following companies to deliver a number of Charitable Trusts, Hardship Funds, Rebate Schemes and Social Tariffs:

  • British Gas • EDF Energy • E.ON • nPower • Anglian Water • First Utility • Scottish Power • Spark Energy • Utility Warehouse • Extra Energy • Economy Energy • Business Energy Solutions • Charis Park Homes •


What help can I get from the Schemes administered by Charis?

Please refer to the individual websites of each of the Schemes. The websites explain who is eligible to apply and the help available. You will find these on the Contacts page.

If you are eligible, you can apply online via this website on the Application Forms page.


Can anyone help me complete my application form?

You are strongly advised to seek free and independent money/debt advice prior to applying for financial help from the Trusts/Funds administered by Charis. Money advice agencies can help with budgeting, benefit claims and support you in making a stronger application to the Trusts/Funds. A good place to start would be to contact either your local Citizens Advice Bureau ( or Advice UK (